隐私政策
前言
Petly Care 深知个人信息对您的重要性，我们致力于保护您的隐私。本隐私政策说明我们如何收集、使用、存储和保护您的个人信息。
1. 我们收集的信息
1.1 账户信息
- 电子邮箱地址
- 昵称和头像（可选）
- 第三方登录信息（Google、Apple ID）
1.2 宠物信息
- 宠物名称、类型、品种
- 宠物照片
- 生日、收养日期等基本信息
- 健康记录、体重数据
1.3 使用数据
- 应用使用记录
- 设备信息（型号、操作系统版本）
- 日志信息
1.4 位置信息
- 仅在您主动添加位置标签时收集
- 不会在后台收集位置信息
2. 信息的使用
我们使用收集的信息用于：
2.1 提供服务
- 展示和管理您的宠物信息
- 同步数据到云端
- 发送提醒通知
2.2 改善体验
- 优化应用功能
- 提供个性化建议
- AI 功能处理（需明确授权）
2.3 安全保障
- 检测和防止欺诈
- 维护服务安全
- 故障排查
3. 信息的分享
3.1 不会出售您的信息
我们绝不会向第三方出售您的个人信息。
3.2 有限的分享场景
云存储服务（Supabase）：
- 用于数据存储和同步
- 符合 GDPR 标准
AI 服务商（DeepSeek、Groq）：
- 仅在您使用 AI 功能时
- 只发送必要的上下文信息
- 不包含个人身份信息
法律要求：
- 遵守法律法规要求
- 响应政府合法请求
4. 数据存储与安全
4.1 存储位置
- 数据存储在 Supabase 云服务器
- 服务器位于海外（具体地区视 Supabase 配置）
4.2 安全措施
- 传输加密（HTTPS/TLS）
- 数据库访问控制
- 定期安全审计
- Row Level Security (RLS) 权限控制
4.3 数据保留
- 账户存续期间持续保留
- 删除账户后 30 天内完全删除
- 备份数据最多保留 90 天
5. 您的权利
5.1 访问权
- 随时查看您的个人信息
- 导出您的数据
5.2 更正权
- 修改不准确的信息
- 更新个人资料
5.3 删除权
- 删除特定记录
- 完全删除账户
5.4 选择权
- 选择是否使用 AI 功能
- 控制通知偏好
- 选择数据同步方式
6. 儿童隐私
- 本应用面向 6 岁以上用户
- 我们不会主动收集儿童信息
- 如发现误收集，将立即删除
7. Cookies 和追踪技术
7.1 本地存储
- 使用 UserDefaults 存储偏好设置
- 缓存图片和数据以改善性能
7.2 不使用第三方追踪
- 不使用 Google Analytics 等追踪工具
- 不进行广告追踪
8. 第三方服务
8.1 集成服务
Supabase（数据存储）：
DeepSeek（AI 服务）：
- 隐私政策：请查看 DeepSeek 官网
Groq（AI 服务）：
8.2 第三方责任
- 第三方服务有独立的隐私政策
- 我们不对第三方行为负责
- 建议您阅读其隐私政策
9. 国际数据传输
- 您的数据可能被传输到其他国家/地区
- 我们会确保符合当地法律要求
- 采取适当的保护措施
10. 隐私政策更新
10.1 更新通知
- 重大变更会在应用内显著位置通知
- 您可以随时查看最新版本
10.2 生效日期
- 更新后的政策即刻生效
- 继续使用表示接受新政策
11. 联系我们
如对隐私政策有任何疑问，请通过以下方式联系：
应用内反馈：
- 个人中心 → 帮助与反馈
电子邮箱：
响应时间：
- 我们将在 7 个工作日内回复
12. 争议解决
- 优先通过友好协商解决
- 适用中华人民共和国法律
- 由开发者所在地法院管辖
Privacy Policy
Introduction
Petly Care understands the importance of your personal information and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
1.1 Account Information
- Email address
- Nickname and avatar (optional)
- Third-party login information (Google, Apple ID)
1.2 Pet Information
- Pet name, type, breed
- Pet photos
- Birthday, adoption date, and other basic information
- Health records, weight data
1.3 Usage Data
- App usage records
- Device information (model, OS version)
- Log information
1.4 Location Information
- Only collected when you actively add location tags
- We do not collect location information in the background
2. How We Use Information
We use collected information to:
2.1 Provide Services
- Display and manage your pet information
- Sync data to the cloud
- Send reminder notifications
2.2 Improve Experience
- Optimize app features
- Provide personalized suggestions
- AI feature processing (requires explicit authorization)
2.3 Security
- Detect and prevent fraud
- Maintain service security
- Troubleshooting
3. Information Sharing
3.1 We Do Not Sell Your Information
We will never sell your personal information to third parties.
3.2 Limited Sharing Scenarios
Cloud Storage (Supabase):
- For data storage and synchronization
- GDPR compliant
AI Service Providers (DeepSeek, Groq):
- Only when you use AI features
- Only necessary context information is sent
- Does not include personally identifiable information
Legal Requirements:
- Comply with laws and regulations
- Respond to lawful government requests
4. Data Storage & Security
4.1 Storage Location
- Data is stored on Supabase cloud servers
- Servers are located overseas (specific regions depend on Supabase configuration)
4.2 Security Measures
- Transmission encryption (HTTPS/TLS)
- Database access control
- Regular security audits
- Row Level Security (RLS) permission control
4.3 Data Retention
- Retained during account existence
- Completely deleted within 30 days after account deletion
- Backup data retained for up to 90 days
5. Your Rights
5.1 Right to Access
- View your personal information at any time
- Export your data
5.2 Right to Correction
- Correct inaccurate information
- Update personal profile
5.3 Right to Deletion
- Delete specific records
- Completely delete account
5.4 Right to Choose
- Choose whether to use AI features
- Control notification preferences
- Choose data sync methods
6. Children's Privacy
- This app is intended for users aged 6 and above
- We do not knowingly collect children's information
- If inadvertently collected, we will delete it immediately
7. Cookies and Tracking Technologies
7.1 Local Storage
- Use UserDefaults to store preferences
- Cache images and data to improve performance
7.2 No Third-Party Tracking
- Do not use tracking tools like Google Analytics
- Do not conduct advertising tracking
8. Third-Party Services
8.1 Integrated Services
Supabase (Data Storage):
- Privacy Policy: https://supabase.com/privacy
DeepSeek (AI Service):
- Privacy Policy: Please visit DeepSeek official website
Groq (AI Service):
- Privacy Policy: https://groq.com/privacy-policy/
8.2 Third-Party Responsibility
- Third-party services have independent privacy policies
- We are not responsible for third-party actions
- We recommend reading their privacy policies
9. International Data Transfers
- Your data may be transferred to other countries/regions
- We ensure compliance with local legal requirements
- Appropriate protective measures are taken
10. Privacy Policy Updates
10.1 Update Notifications
- Significant changes will be notified prominently within the app
- You can view the latest version at any time
10.2 Effective Date
- Updated policy takes effect immediately
- Continued use indicates acceptance of the new policy
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
In-App Feedback:
- Profile → Help & Feedback
Email:
Response Time:
- We will respond within 7 business days
12. Dispute Resolution
- Priority given to amicable negotiation
- Governed by the laws of the People's Republic of China
- Jurisdiction in the court where the developer is located